© 2020 Axsium Group

Retail Responds is helping our customers connect and share expertise through regularly-scheduled half-hour online webinars and tactical, high-impact blog posts written by members of our consulting and leadership teams.

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Understanding The Impact Of Coronavirus

Friday, March 27th 



















In this webinar, we discussed:
  • How Coronavirus has impacted people who work in store operations and IT, including the new normal of working from home
  • Some of the unique challenges being faced by retail, grocery, and hospitality
  • What is happening to in-store processes and the impacts on frontline workers and customer flow
  • The impact Coronavirus is having on many retailers’ long-term WFM projects
Axsium will be hosting additional virtual sessions and sharing more thought leadership in the days and weeks ahead.

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Stay Updated on the Latest
WFM Developments Affecting Retail:

Join Axsium and WorkJam next Wednesday for a hands-on discussion on how you can leverage employee mobility tools to reengage the workforce and improve employee productivity. During this half-hour online webinar, we will discuss:
  • How you can implement, or further leverage, your mobility strategy
  • Communication strategies to help employees feel safer at work during COVID-19
  • Ways you can use employee mobility tools to provide training
  • How these tools can help your employees swap shifts to better accommodate availability
Reengage Your Workforce and Improve Employee Productivity 
How Lessons From History Can Help Guide Us In The Future

Friday, April 3rd 


















In this webinar, we discussed:
  • Transitioning from reacting to the crisis to proactively preparing for the future
  • The impact on consumer behavior following major economic and natural disasters
  • How Coronavirus is affecting the retail landscape now and in the months to come
Preparing to Re-Open in the "New Normal"

Thursday, April 9th 


















In this webinar, we discussed:
  • The in-store processes you'll need to implement as you prepare to re-open
  • Important steps you can take to maximize employee and customer safety
  • How this "New Normal" will impact your people, processes, and technology
COVID-19's Impact on Your Retail Labor Model

Thursday, April 16th 


















In this webinar, we discussed:
  • Modeling entirely new processes relating to health, safety, and changing buying behavior
  • Increasing or decreasing the frequency of existing processes, and phasing out others altogether
  • Creating and staffing entirely new employee roles such as greeters and cleaners
  • Using work measurement tools – such as Opus – to streamline the process of updating your labor model
  • Considering the impacts of of the changes that we haven’t seen yet but are likely to in the weeks ahead
Employee Mobility & 
The Pandemic

by Andrew Martel, Practice Lead

Wednesday, April 22nd 
Whether your organization is open, closed, or something in between, having the ability to communicate with, schedule, and engage employees during the pandemic is now more critical than ever.    

The three blog posts below provide real-world examples of how employee mobility can be used to help you emerge from this challenging period of time stronger than ever!

Pick your industry:  

 
Leveraging Employee Mobility During
The Pandemic


Thursday, April 23rd

















In this webinar, we discussed how an employee mobility solution can enable you to:
  • Support both new and returning employees with mobile training modules
  • Facilitate new health & safety policies using mobile task management
  • Communicate directly with front-line staff, either in-store or furloughed
  • Give staff flexibility to pick and swap shifts with an open shift marketplace

Wednesday May 27th at 10:00am Australia Eastern Standard Time

Social Distancing & Flattening the Retail Sales Curve

Thursday, April 30th


















In this webinar, we discussed:
  • The radically different social distancing attitudes we’re seeing in different parts of the country and world
  • How social distancing is affecting the physical flow of customers in your stores
  • Lessons learned from your peers about how to best protect staff and customers
  • Plus, a bold prediction about how social distancing will affect your forecasting and scheduling processes
Employee Mobility in Retail:
Practical Advice from the Frontline


Thursday, May 7th


















In this half-hour webinar, Axsium and WorkJam discuss some of the specific ways that retailers are using employee mobility tools to engage, communicate with, and manage their frontline employees.

We also take a look at how the use case for mobility tools will evolve into the summer as the COVID-19 pandemic enters its next stage, and what you can do to prepare.

Your Plan for Reopening Stores Safely and Efficiently

Thursday, May 14th

















 
In this half-hour session, we discussed: 
  • How will you reopen and keep both employees and customers safe?
  • How will you leverage technology in reopening during the new normal?
  • How will you train employees to perform new, safety-focused tasks?
  • What is contact-tracing, and how can you facilitate it through your WFM solution?
Your Playbook for a Successful Reopening

Thursday, May 21st
















 

In this half-hour webinar, we will help you build a reopening plan that considers:
  • State, Local, and Federal reopening guidelines
  • The sales potential of your different store formats
  • The new revenue streams your stores will rely on to succeed
  • The availability of staff across the locations where you operate
Reengage Your Workforce and Improve Employee Productivity (APAC Webinar) 

Wednesday, May 27th
















 

During this half-hour online webinar, we discuss:
  • How you can implement, or further leverage, your mobility strategy
  • Communication strategies to help employees feel safer at work during COVID-19
  • Ways you can use employee mobility tools to provide training
  • How these tools can help your employees swap shifts to better accommodate availability